Hotel Policies

Check In: 15:00 hours.
Check Out: 13:00 hours.

Guarantee policy:
A credit card is required in order to guarantee reservation.

Cancellations:
Cancellations must be made at least 30 days prior the date of arrival to avoid the cancellation fee.

No Shows:
If No Show occurs, a one night stay fee will be charged.

Extra person charge:
There’s a $700.00 MXN fee for every extra person in the same room.

Children:
9 year old minors and younger are considered children. Minors aged 10 and older will be considered adults.

Pets:
Sorry, pets are not allowed.

Overbooking policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from INTERNET POWER, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.

The hotel will pay a one night stay plus taxes at a similar Hotel.

The guest will be transported by the hotel to the new hotel.

The guest will be permitted at least one phone call to his house or office.